The 60-Day Replacement Guarantee
Every DirectLine Talent placement is backed by this guarantee, in writing. No fine print, no hoops.
The guarantee
If a hire leaves, or is terminated for performance, we replace them at no additional cost.
The window
The 60-day clock starts on the candidate's first day of employment. If a qualifying separation happens within that window, we begin the replacement search immediately — at no additional charge.
Covered
Not covered
How to invoke it
Contact us directly within the 60-day window. There's no formal claim process — a single email or call is enough. We'll confirm the situation qualifies and start the replacement search within one business day.
aniska@directlinetalent.com →The replacement search is conducted under the same terms as the original placement. No additional placement fee is charged for the replacement hire. This guarantee applies to all placements made by DirectLine Talent and is confirmed in the placement agreement signed prior to the search.
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